How We Gather Information From Users
How we collect and store information depends on the page you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you request free sample or when you make a purchase. Like most Web sites, Swie.com also collects information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider or use cookie technology to recognize you and hold information from your visit. Among other things, the cookie may store your username and password, sparing you from having to re-enter that information each time you visit.
The Types of Personal Information We Collect and How We Use It
During registration you are required to give us your name, email address and a password. We use this information to create your account, send you monthly newsletters which you may opt-out of at any time by following the unsubscribe instructions located at the bottom of each communication or by logging into your account and deselecting the box, and contact you about the services in which you have expressed interest.
If you purchase a product from us, we request certain personal information from you on our order form. You must provide contact information (such as name, email and shipping address) and financial information (such as credit card number and expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Based upon the personal information you provide us, we will send you a welcoming email to verify your account information and a newsletter sign up verification email. We will also communicate with you in response to your inquiries, to provide the services you request, and manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Like other websites, we collect information to enhance your visit. We respect your privacy and do not share your information with anyone.
Aggregated information (information that does not personally identify you) may be used to enhance user experience. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our site and services (e.g., to learn which pages are visited most or what features are most attractive).
Who We May Share Your Information With
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order, processing your payment, or offering customer services. These companies are authorized to use your personal information only as necessary to provide these services to us.
In certain situations, SWIE may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your information as required by law, such as to comply with a subpoena, or similar legal process, in response to a court order, at other times when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
SWIE.com does not knowingly collect Personally Identifiable Information from or about children under 13.
Access to Personal Information
Upon request SWIE will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete inaccuracies, or request deletion of your account by making the change within the "my account" section of the site or by emailing us at policy@SWIE.com. We will respond to your access request within 30 days.
We will retain your information for as long as your account is active of as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at policy@SWIE.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We post customer reviews/video reviews on our site which may contain personal information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial/video. To request modification, correct, or removal of your personal information or video from our reviews, contact us at reviews@SWIE.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
When you enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
Links to Other Sites
This website contains links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personal information.
Changes To This Policy
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
SWIE Industries LLC
Eight-A Corporate Center
Building 3, Unit E
Cranbury, NJ 08512
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